19317 Jobs in Mumbai (All Areas) - Page 9

Oversee production, inventory, quality, logistics, compliance, and maintenance. Lead cross-functional teams, ensure safety, timely delivery, cost control, and KPI tracking to drive efficiency, quality, and continuous improvement across operations.

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Candidate should have experience working as a Team Leader OR Process Trainer OR QA in RCM process for US Healthcare. Qualification - Graduate Shift - US Shifts Work Location - Hyderabad Required Candidate profile Immediate Joiners OR Max 15 days notice period candidates can apply Call HR Sadiq @ 8904378561 for more details.

Were hiring a Vice President Engineering & Technical Operations to lead engineering, maintenance, and technical project functions across our pharma manufacturing units. Location : Mumbai Key Responsibilities: Lead engineering strategy & large-scale project execution Ensure GMP & regulatory compliance Drive cost control, innovation & continuous improvement Manage cross-functional teams and technical vendors Key Skills : Bachelors degree in engineering (Mechanical, Chemical, or related field) required; Masters degree or MBA is a plus. Minimum of 15 years of experience in pharmaceutical or regulated manufacturing environments, with at least 5 years in a leadership role overseeing engineering or technical operations. Proven track record of successful project execution in pharmaceutical manufacturing, including capital projects, process improvement, and technology implementation. Strong understanding of pharmaceutical regulations, including GMP, FDA, EMA, and other global regulatory agencies. In-depth knowledge of manufacturing processes, equipment, and engineering best practices. If interested , kindly share your resume at poonam@r2rconsults.com

We are seeking a skilled and experienced Sr Facade Engineer to oversee and manage faade works for a landmark high-rise residential projects in Mumbai/Thane. The ideal candidate will have strong technical knowledge, hands-on experience in faade systems, and the ability to coordinate effectively with multiple stakeholders, including contractors, consultants, and internal project teams. Key Responsibilities Oversee the installation of all faade elements (curtain walls, cladding, glazing, louvers, etc.) as per approved drawings and specifications. Supervise faade-related activities during execution and conduct quality inspections upon completion. Coordinate daily activities with contractors and assign work as per the project plan. Collaborate closely with civil, structural, and MEP teams on-site to maintain workflow synergy. Ensure compliance with safety protocols, especially during high-elevation works. Coordinate with design teams for drawing reviews, approvals, and revisions. Required Experience & Skills- Minimum 5+ years of experience in faade management with at least 2 years in high-rise residential or commercial projects. Deep understanding of faade systems, materials, installation techniques, and technical standards. Good communication and report-writing skills. Familiarity with project management tools and documentation practices.

NOTE:- This for the freshers to 3 years experience candidates Job Description: Position: Customer Service Executive (Voice US Healthcare Domain)- WIPRO Location: Airoli, Mumbai Shift Timing: Night Shift Process Type: US Healthcare Key Responsibilities: Handle inbound/outbound customer interactions via voice calls. Resolve queries, provide information, and deliver outstanding service with courtesy and professionalism. Maintain detailed and accurate call logs and follow standard operating procedures. Achieve performance targets related to quality, accuracy, and customer satisfaction. Demonstrate effective communication and listening skills to address customer needs efficiently. Adapt to flexible shifts and rotational schedules as per business requirements. Upsell or cross-sell products/services when required. Eligibility Criteria: Graduates (freshers) with excellent communication skills are encouraged to apply. Preference given to candidates with prior BPO experience and complete joining documentation . Not eligible: Candidates with degrees in B.Tech, M.Tech, MCA, BCA, MBA, Hotel Management, or other specialized/technical streams and Also considering Intermediates/12th as well (recent passout ) Mandatory: PAN card is required during the hiring process Contact : vinay.kohli@niitmts.com For Virtual Interview invite link - Connect with me on WhatsApp - 6394041147 NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Develop & implement lead generation strategies to support business growth. Plan, organize, and execute local marketing events to increase brand visibility and foot traffic. Build & manage campaigns to drive in-store walk-ins and customer engagement. Required Candidate profile 4+ yrs marketing exp preferably in EdTech,Telecom, FMCG or Insurance/Retail. Ability to drive Marketing, Handle budgets, Event Execution, Lead Generation, End to End Marketing & Expand Market Reach.

QA Engineering Manager Experience: 6 - 12 Years Exp Salary: Competitive Preferred Notice Period : 60 Days Shift : 9:00 AM to 6:00 PM IST Opportunity Type: Office (Gurugram) Placement Type: Permanent (*Note: This is a requirement for one of Uplers' Clients) Must have skills required : Selenium OR Python OR Flutter and AWS OR Google Cloud and PostgreSQL Heads Up For Tails (One of Uplers' Clients) is Looking for: QA Engineering Manager who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Overview Description About the role/ What will you be responsible for Were looking for an engineering manager to lead quality for fast-moving engineering teams. These teams build everything from complex business software (for sales, inventory, operations, finance, and more) to consumer apps and websites. Youll be responsible for all aspects of quality including testing strategies, test automation, quality sprints, triaging, technical support, and the overall quality roadmap. Youll also manage and grow the quality team. Youll mentor SDETs and QAs, build a strong quality culture, and help teams adopt shift-left practices by providing tools and frameworks to test early and often. You'll also promote structured decision-making to improve confidence in every release. What makes you a great match: 3+ years of experience in quality leadership roles (e.g., SDET Manager, SDET Lead, QA Manager, QA Lead), leading teams and owning the quality roadmap preferably in ecommerce. A hands-on approach to building tools that automate testing for both business andconsumer apps. Strong communication and collaboration skills to align with both technical and non-technical stakeholders. What'll help you move faster: Experience with ERP software like Odoo, ERPNext, or similar platforms. Hands-on experience with Python, Flutter, PostgreSQL, and cloud platforms like GCP and AWS. A deep understanding of automation technologies such as Selenium and Playwright. About Us At Heads Up For Tails, we dont just cater to pets; we celebrate them as family.We have over 100+ stores across 20 cities, hosting 5000+ India-first, category-defining products, all thoughtfully designed to bring joy, comfort, and well-being to our furry companions. Founded with a deep passion for improving the lives of pets and their families, HUFT has grown to become Indias most loved pet care brand. Our Mission: To create and curate innovative products and services that bring joy to pets and their family, one home at a time. Our Culture: We are driven by a core set of values: kindness, innovation, collaboration, and inclusivity. Whether its designing our products, interacting with customers, or building our team, everything we do is guided by these principles. Our Achievements: Recognized as the market leader in Indias rapidly growing pet care industry. Trusted by thousands of pet parents for our high-quality, thoughtfully designed products. Leading the way in creating pet care solutions tailored specifically to the needs of Indian pet families. At HUFT, were not just building a brandwere creating a community of pet lovers who believe in making a difference. Why Work with HUFT? Be part of a fast-growing company in one of Indias most exciting markets—pet care. Thrive in a collaborative and dynamic environment where creativity and ownership is celebrated. Grow with a purpose-driven organization that champions the well-being of our furry family members Work with a team of passionate individuals who share your love for pets. What We Offer As part of our pack, you’ll enjoy: A collaborative, supportive, and pet-friendly work environment. Opportunities to innovate and solve meaningful and complex challenges in the pet care space. The chance to make a real difference in the lives of pets and their families. Medical Insurance/Perks How to apply for this opportunity: Easy 3-Step Process: 1. Click On Apply! And Register or log in on our portal 2. Upload updated Resume & Complete the Screening Form 3. Increase your chances to get shortlisted & meet the client for the Interview! About Our Client: At Heads Up For Tails, we believe pets are family and family deserves only the best. 16 years ago, we embarked on a journey to help families raise healthier and happier pets. Today our home-grown business has rapidly grown to become India's first and most trusted pet care brand with a strong community of over a million pet parents. As pet parents ourselves, we want to help every pet parent and their pet meet all their needs through our innovative products and services. About Uplers: Our goal is to make hiring and getting hired reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant product and engineering job opportunities and progress in their career. (Note: There are many more opportunities apart from this on the portal.) So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

Role & responsibilities Floor Management Day to day operations management Customer Handling & Customer Service Coordination within department & different center-if required Coordination with Call Center Team Coordination with different types of center Time Management Escalation/Complaint Handling NPS Score Management Roaster Management Appointment Confirmation Calling & Management Front Office Management Doctors Coordination & Management Up selling & Cross Selling Team Management & Grooming Case Study Preparation Measures to prevent escalations & complaint Preferred candidate profile Graduate/Post Graduate Preferably from Hospital/Diagnostics who has Customer Service & Team Handling knowledge for more than 5 yrs & above Good Communication Skills Decision Making Skills

We invite you to attend our Walk-In Interviews on 1st Aug 2025 from 11 am to 2 pm Candidate must be a graduate from any field Sodexo is hiring! We are looking for dynamic professionals to join our HR Service Delivery team across various levels Executive/Senior Executive/AM If you have experience in HR documentation, work permit validation, and profile creation on HRIS systems for business outside India, and have managed global stakeholders, Don't miss the opportunity to be part of a global leader in services! Shift Timing - 7.30 am - 4.30 pm (Candidates staying within 15km radius will be considered) Person to Meet: Kavita Bhatia (HR) Office Location Goregaon (Nesco) Venue: IT4 Building, NESCO Center, 11th Floor, North Wing, Goregaon, Mumbai, Maharashtra 400063 (closet railway station- Ram Mandir) Kindly carry the hardcopy of your updated resume. Documents required: Resume, Pan, Aadhar Card

Sr. Accountant/ Account Executive (Min of 1+ Years of UK Year End Accounting + Bookkeeping Experience is Mandatory) Minimum 1+ years of relevant experience in UK Accounting Transaction processing and book-keeping from source documents and bank statements Accuracy in double entry postings Providing full reconciliations Bank, VAT control account, Purchases and sales ledgers, directors loan account, PAYE, Fixed Assets, S455 tax Good in ledger scrutiny, P&L analysis Preparation of the draft Corporation tax return Knowledge of FRS102 FRS 105 for the preparation of the financial Statements with appropriate disclosures mainly in IRIS, TaxCalc, Digita, CCH Ability to prepare draft sets of financial statements and working papers and to put forward final questions/queries to the client to complete Previous experience of client communication/co-ordination is must Confidence in book-keeping in Xero, QuickBooks or other cloud finance software Deliver to the client service level agreements and gain a high client satisfaction score Update UK senior managers promptly on progress of work undertaken for their client portfolios File clients annual returns (Tax and companies house) in accordance with agreed timelines Team Handling Experience of 5-7 members will be an advantage. Qualification: – ACCA/CA/Inter CA/ACCA Pursuing/M.com/ B.Com Benefits: – Medical insurance, Bonus if applicable, PF if applicable Timing : 10:00am to 7:15 pm & 10:00am to 7:30 pm Working Shift : Day Shift (Onsite) Job Type : Full Time Category : UK Accounting Salary : Best in industry Skills : UK Year End Accounting, Xero, UK Bookkeeping Keywords : UK Year end, UK Bookkeeping

*Job Opportunity Alert! * We're hiring for multinational companies and banks! *Job Roles:* - Corporate/Banking Process - BPO/KPO - Chat & Email Support - Sales & Collection - Medical Billing - Travel Process *Details:* - 24/7 shifts - 2 rotational days off - Locations: Thane, Airoli, Malad, Ghansoli, Vashi - Salary: 15,000 - 40,000 + incentives - Excellent communication skills required *How to Apply:* - Email resume to mamta@careerguideline.com - WhatsApp resume or call 7304756267 - Walk-in for an interview *Refer friends and colleagues! *

Senior Software Engineer (Puppet) Experience: 6 - 10 Years Exp. Salary: Competitive Preferred Notice Period : Within 30 Days Shift : 10:00AM to 7:00PM IST Opportunity Type: Hybrid (Pune) Placement Type: Permanent (*Note: This is a requirement for one of Uplers' Clients) Must have skills required : Kubernetes, AWS Perforce Software (One of Uplers' Clients) is Looking for: Senior Software Engineer (Puppet) who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Overview Description Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know it, you'll be in the middle of a rewarding career at a company headed in one direction: upward. With global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world's leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Perforce is searching for a Senior Software Engineer to join their team. In this position, The Senior Software Engineer will be working with a geo-distributed team to help build out new products in a modern tech stack. They will be responsiblefor designing, developing, implementing,testing and supporting our software products and solutions. This position will focus on our Puppet product. The successful candidate should have a demonstrated track record in delivering high-quality software in a fast-paced agile environment. As part of the Perforce team, the Senior Software Engineer will be given a high degree of ownership and responsibility for the overall quality and operation of every piece of software shipped. Responsibilities: Deliver customer value by independently designing multiple features, tests, and large parts of a single product within a team. Deliver multiple releases on time based on the agreed upon roadmap. Ensure timely shipment of enterprise-quality products over a range of platforms. Influence the direction, work, and commitments of more junior engineers on the team. Contribute extensively to Open Source and commercial product. Drive initiatives to support continuous improvement of process, quality metrics, communication and tooling Mentor other engineers in best practices Continuously review and make recommendations to improve processes, tools and implementation Requirements: BS/MS in Computer Science or equivalent experience 6+ years of professional software development experience Strong expertise in Python development Deep understanding of containerization: Docker & Kubernetes Proven experience with GraphQL APIs Strong problem-solving and analytical skills, with the ability to quickly understand and address complex technical challenges. Excellent communication and collaboration skills, with the ability to effectively work within a cross-functional team Solid understanding of modern cloud applications and concepts, such as fault tolerance, scalability, and consistency. Preferred (Nice-to-Have) Experience with Java or Ruby or Go Hands-on with PostgreSQL, especially in production environments Experience in DevOps practices and CI/CD tooling Broad knowledge of full-stack development. Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company. If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today! www.perforce.com How to apply for this opportunity: Easy 3-Step Process: 1. Click On Apply! And Register or log in on our portal 2. Upload updated Resume & Complete the Screening Form 3. Increase your chances to get shortlisted & meet the client for the Interview! About Our Client: Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, youll work with and learn from some of the best and brightest in business. Before you know it, youll be in the middle of a rewarding career at a company headed in one direction: upward. About Uplers: Uplers is the #1 hiring platform for SaaS companies, designed to help you hire top product and engineering talent quickly and efficiently. Our end-to-end AI-powered platform combines artificial intelligence with human expertise to connect you with the best engineering talent from India. With over 1M deeply vetted professionals, Uplers streamlines the hiring process, reducing lengthy screening times and ensuring you find the perfect fit. Companies like GitLab, Twilio, TripAdvisor, and AirBnB trust Uplers to scale their tech and digital teams effectively and cost-efficiently. Experience a simpler, faster, and more reliable hiring process with Uplers today.

Description: 1. Take list of requirements from Sr. managers all India 2. List / post enquiries on recruitment websites / Placement agencies. 3. Shortlist candidates 4. Take 1st round of preliminary interview as per format. 5. Allign interviews with head of Departments. 6. Send offer letters 7. Follow up on staff documents and inductions. 8. Follow up and record staff trainings. 9. Keep staff records 10. Involve in staff engagement activities. Additional Details - 1. Working Days : Monday to Saturday - 9 Hours 2. Gender Female 3. Interview rounds : 2 4. Interview Mode : F2F 5. Qualification : Any graduate / Under graduate 7. Communication Skills : Good 9. Job Location : Lower Parel Interested can share updated cv on search@talismanstaffing.com or What's app : 9136435341

Senior Software Engineer (Puppet) Experience: 6 - 10 Years Exp. Salary: Competitive Preferred Notice Period : Within 30 Days Shift : 10:00AM to 7:00PM IST Opportunity Type: Hybrid (Pune) Placement Type: Permanent (*Note: This is a requirement for one of Uplers' Clients) Must have skills required : Kubernetes, AWS Perforce Software (One of Uplers' Clients) is Looking for: Senior Software Engineer (Puppet) who is passionate about their work, eager to learn and grow, and who is committed to delivering exceptional results. If you are a team player, with a positive attitude and a desire to make a difference, then we want to hear from you. Role Overview Description Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you'll work with and learn from some of the best and brightest in business. Before you know it, you'll be in the middle of a rewarding career at a company headed in one direction: upward. With global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world's leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. Position Summary: Perforce is searching for a Senior Software Engineer to join their team. In this position, The Senior Software Engineer will be working with a geo-distributed team to help build out new products in a modern tech stack. They will be responsiblefor designing, developing, implementing,testing and supporting our software products and solutions. This position will focus on our Puppet product. The successful candidate should have a demonstrated track record in delivering high-quality software in a fast-paced agile environment. As part of the Perforce team, the Senior Software Engineer will be given a high degree of ownership and responsibility for the overall quality and operation of every piece of software shipped. Responsibilities: Deliver customer value by independently designing multiple features, tests, and large parts of a single product within a team. Deliver multiple releases on time based on the agreed upon roadmap. Ensure timely shipment of enterprise-quality products over a range of platforms. Influence the direction, work, and commitments of more junior engineers on the team. Contribute extensively to Open Source and commercial product. Drive initiatives to support continuous improvement of process, quality metrics, communication and tooling Mentor other engineers in best practices Continuously review and make recommendations to improve processes, tools and implementation Requirements: BS/MS in Computer Science or equivalent experience 6+ years of professional software development experience Strong expertise in Python development Deep understanding of containerization: Docker & Kubernetes Proven experience with GraphQL APIs Strong problem-solving and analytical skills, with the ability to quickly understand and address complex technical challenges. Excellent communication and collaboration skills, with the ability to effectively work within a cross-functional team Solid understanding of modern cloud applications and concepts, such as fault tolerance, scalability, and consistency. Preferred (Nice-to-Have) Experience with Java or Ruby or Go Hands-on with PostgreSQL, especially in production environments Experience in DevOps practices and CI/CD tooling Broad knowledge of full-stack development. Come work with us! Our team members are valued for their contributions, introduced to new opportunities, and rewarded well. Perforce combines the experience and rewards of a start-up with the security of an established and privately held profitable company. If you are passionate about the technology that impacts our day-to-day lives and want to work with talented and dedicated people across the globe, apply today! www.perforce.com How to apply for this opportunity: Easy 3-Step Process: 1. Click On Apply! And Register or log in on our portal 2. Upload updated Resume & Complete the Screening Form 3. Increase your chances to get shortlisted & meet the client for the Interview! About Our Client: Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, youll work with and learn from some of the best and brightest in business. Before you know it, youll be in the middle of a rewarding career at a company headed in one direction: upward. About Uplers: Uplers is the #1 hiring platform for SaaS companies, designed to help you hire top product and engineering talent quickly and efficiently. Our end-to-end AI-powered platform combines artificial intelligence with human expertise to connect you with the best engineering talent from India. With over 1M deeply vetted professionals, Uplers streamlines the hiring process, reducing lengthy screening times and ensuring you find the perfect fit. Companies like GitLab, Twilio, TripAdvisor, and AirBnB trust Uplers to scale their tech and digital teams effectively and cost-efficiently. Experience a simpler, faster, and more reliable hiring process with Uplers today.

Roles and Responsibilities Greet visitors and clients professionally, ensuring a warm welcome to our office. Maintain accurate records of client interactions, appointments, and correspondence. Provide exceptional guest handling services to ensure a positive experience for all guests. Perform various administrative tasks such as data entry, filing documents, and maintaining office supplies. Manage front desk operations efficiently, handling phone calls, emails, and walk-ins.

We are on the lookout for a proficient Front Office Executive to join our team. The successful candidate will be the first point of contact for our company, managing all reception duties and handling administrative tasks. Required Candidate profile Edu:Any Graduate 1-2 years of experience in customer service or client-facing roles or Front Desk role preferably in the real estate sector. Any Querry:snehal@peshr.com/9137306440

1. Should have good communication 2. Experience to handled all Admin related activities 3. Good in mail drafting communication 4. Should know Advance Excel Location: Nariman Point, Mumbai

Role & responsibilities Change and Release Management: Oversee application changes from requirements to deployment and manage patch releases to production in collaboration with the L2AS team. Capacity and Vendor Management: Manage server capacities, plan for future customer onboarding, and coordinate fixes, solutions, and billing with various vendors, including periodic reviews. Standardization and Security: Provide standardized solutions across multiple WMS products, lead changes per organizational policies, and conduct security reviews and audits, collaborating with vendors to implement necessary fixes. Project Integration and Coordination: Drive integration projects across multiple products, manage country team changes for product stability, and organize technical resources to ensure timely project delivery. Collaboration and Conflict Resolution: Collaborate with various IT services, project management functions, and external customers to support projects while anticipating and resolving design conflicts across dependent initiatives. Specialist Knowledge and Best Practices: Lead the provision of specialist knowledge, analyze complex issues, benchmark opportunities, and introduce best practices to enhance IT consulting effectiveness and efficiency. Procurement and Financial Updates: Manage procurement processes, including purchase orders, and oversee new project onboarding and decommissioning updates from a finance perspective. Customer Support and Team Development: Support APAC regional WMS customer projects from a product perspective while fostering team deliverables, learning, and individual growth. Preferred candidate profile 5+ years of experience in WMS product management, with a focus on WMS or related technologies. Proven leadership skills with the ability to motivate and guide cross-functional teams. Strong strategic thinking and analytical skills. Experience in budget management and financial oversight. Knowledge of consulting practices and technology trends relevant to logistics and supply chain. Familiarity with risk management principles and practices. Proficiency in systems integration, design, and database management. Experience in software development, UX analysis, and design. Understanding of user acceptance testing and SDLC methodologies. Strong change management skills with a focus on business processes and strategy. Excellent project management and stakeholder management abilities. Strong influencing, feedback, and presentation skills

Urgent Hiring for Relationship Manager-Signature Banking Position Purpose: To generate revenue, from sourcing new to bank relationships from identified verticals and by cross selling of Wealth and business banking products to individuals and business owners Responsibilities: 1. Increasing the Liability book and Investment AUM portfolio size through, deepening and new acquisition. 2. Revenue generation through cross sell of business banking and wealth products like Trade Forex, Insurance, Investments, Retail Assets etc. 3. Ensure quality of sourcing by acquiring Potential Insignia Clients. 4. Acquiring and managing both business, individual (resident and NRI) clients. 5. Increase product penetration and exit barriers, by cross- selling more number of products per client. 6. Performing Portfolio allocations, reviews & financial check-ups for each client at defined frequency. 7. Collaboration with product specialists to ensure engagement of clients with superior and tailored wealth management and business banking solutions. 8. Ensuring adherence to Compliance processes and guidelines. 9. Reduce rejection rates and improve quality of documentation. 10. Ensuring 360 client engagement Total Client Ownership. Qualification: Graduate Work experience : 5+ years Any other Experience required : Relevant Business Banking / Wealth Management Experience in Banks, NBFC, brokerage House. Relevant experience as below : Senior Relationship Manager 6+ years Relationship Manager 3 6 years If interested kindly send resume at qcnaukri5@gmail.com or DM/what's app at 7506571833

Role & responsibilities Job Description : Detailed JD Overall, Purpose of Job • Provide high quality Tier 2 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. • Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls emails & chats • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams • Strive and achieve SLA target and business outcome indicators defined by the client Job Responsibilities / Authorities Receive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the required tool • Provide recruitment support to candidates (fresh applicants, rehire) as per defined processes • Walk customers/ Provide navigational support on self-service portal • Ensure security verifications are carried out per company policies and procedures and is lines with the GDPR guidelines • Place outbound calls to customers when required in line with Client / Company guidelines • Work productively whilst maintaining exceptional call/data quality standards in line with targets • Contribute to the team through open and regular communication with peers / supervisors • Adhere to all company or departmental policies and procedures (personnel and operational) • Keep the process repositories like DTPs, Knowledgebase, SharePoint updated with the current process • Maintain regular and punctual attendance in line with company policies and procedures • Minimize customer complaints and escalations by providing exceptional service and call control Knowledge & Skill Requirement Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer • Good technical aptitude with an ability to learn quickly • Excellent verbal and written communication skills Experience Profile • Prior international BPO work experience preferred • Freshers acceptable Personal Attributes Able to work on a flexible basis as determined by the business needs • Ability to work under pressure • Team worker • Positive Attitude • Quick Learner • Punctual and Disciplined • Good Communication skills • Customer Focused • Results driven • High standards of Integrity • Attention to detail

Job Description Call and follow up company provided lead schedule appointments Conduct a minimum client meeting per day including field visits Understand customer requirements and recommends suitable life insurance products Meet and excide daily, monthly, quarterly Targets Maintain accurate records of calls, meeting and conversation in CRM Provide and sustain strong customer relation ship

Greetings from Future Focus Infotech!!! We have multiple opportunities Network Engineer in Mumbai location Skills : Network Engineer (Aruba experience) Exp: 15+yrs Location : Mumbai Job Type- This is a Permanent position with Future Focus Infotech Pvt Ltd & you will be deputed with our client. A small glimpse about Future Focus Infotech Pvt Ltd. (Company URL: www.focusinfotech.com) If you are interested in above opportunity, send updated CV and below information to priyanka.vg@focusinfotech.com Kindly mention the below details. Total Years of Experience: Current CTC: Expected CTC: Notice Period : Current location: Pan Card : Thanks & Regards, Priyanka priyanka.vg@focusinfotech.com 7845673146

Greetings from Future Focus Infotech!!! We have multiple opportunities .NET Angular Developer in Andheri location Skills : .NET Angular Developer Exp: 8+yrs Location : Andheri Job Type- This is a Permanent position with Future Focus Infotech Pvt Ltd & you will be deputed with our client. A small glimpse about Future Focus Infotech Pvt Ltd. (Company URL: www.focusinfotech.com) If you are interested in above opportunity, send updated CV and below information to priyanka.vg@focusinfotech.com Kindly mention the below details. Total Years of Experience: Current CTC: Expected CTC: Notice Period : Current location: Pan Card : Thanks & Regards, Priyanka priyanka.vg@focusinfotech.com 7845673146

Greetings from Future Focus Infotech!!! We have multiple opportunities Angular Js Developer in Andheri location Skills : Angular Js Developer Exp: 8+yrs Location : Andheri Job Type- This is a Permanent position with Future Focus Infotech Pvt Ltd & you will be deputed with our client. A small glimpse about Future Focus Infotech Pvt Ltd. (Company URL: www.focusinfotech.com) If you are interested in above opportunity, send updated CV and below information to priyanka.vg@focusinfotech.com Kindly mention the below details. Total Years of Experience: Current CTC: Expected CTC: Notice Period : Current location: Pan Card : Thanks & Regards, Priyanka priyanka.vg@focusinfotech.com 7845673146